Terms & Conditions

In these Terms:

• "we", "our", "us" refers to NADDICT+ (registered under company number 16507588).
• "you", "your" refers to the customer purchasing products from our website.

3.1 Product listings on our website are an invitation to purchase, not a binding offer.

3.2 A contract is formed once we accept your order.

3.3 The purchasing steps:

• Add items to your cart
• Provide delivery details
• Agree to these Terms
• Proceed to payment
• Receive order acknowledgement
• Receive order confirmation once accepted

4.1 Our website offers NAD-based wellness products and related accessories.

4.2 Product descriptions, images, and availability may be updated periodically.

5.1 All prices are displayed on the website and include applicable taxes.

5.2 Prices may change, but confirmed orders remain unchanged.

5.3 Promotional discounts may apply as described on the website.

6.1 Payment is required at checkout.

6.2 We accept the payment methods displayed on our site.

6.3 If payment is reversed or refused, we may cancel the order.

6.4 Unauthorised chargebacks may result in fees and recovery costs.

7.1 Delivery policies are provided separately on our website.

7.2 We ship to the address provided at checkout.

7.3 Estimated delivery times are not guaranteed but we aim to dispatch orders promptly.

7.4 Unless exceptional circumstances occur, all orders are dispatched within 30 days of payment.

8.1 Applies to customers purchasing outside the scope of their business.

8.2 You may cancel your order within 14 days of receiving the goods.

8.3 You must inform us of cancellation in writing (email accepted).

8.4 Products must be returned unused, sealed, and in original condition.

8.5 You are responsible for return shipping costs.

8.6 Refunds are processed within 14 days of receiving the returned goods.

8.7 Refunds are made using the original payment method.

You confirm that:

• You are legally able to enter a binding contract
• All information provided is accurate
• You will ensure safe receipt and storage of your order

We guarantee that:

• We have the right to sell the products
• Products will match their description
• Products will be of satisfactory quality

11.1 Nothing excludes liability where prohibited by law.

11.2 We are not responsible for:

• Delays outside our control
• Losses arising from improper product use
• Business-related financial loss

11.3 Our liability is limited to the value of your order.

We may cancel an order if:

• Payment is not completed
• Fraud is suspected
• The product is unavailable
• External factors prevent fulfilment

We may revise these Terms at any time. Updated versions apply from the date of publication.

We may transfer our rights and obligations. Customers must obtain written consent to transfer theirs.

If any clause becomes unenforceable, the remainder of the Terms remain valid.

These Terms represent the complete agreement between you and NADDICT+.

These Terms are governed by UK law, and disputes fall under the jurisdiction of UK courts.